Is there an app?
coming soon! We currently offer a webapp version that will install to your devices homescreen. How To Download the webapp The Download Us To Your…
Archives: Support
Can I rate merchants?
Yes! We encourage you to rate merchants to insure that you receive more of the orders you want. To Rate Merchants Once you have completed…
Can I join a group—even if I’m not employed by the merchant?
Yes! you must be invited to a group/business prior to • accessing private orders. • posting to a group. • receiving group messages • liking,…
How do I upload documents to my profile?
On occasion we might ask you to update/upload documentation and correspondence. To upload documentation • select profile icon (👤) • select documents • select upload…
Can I get free food or merchandise from the places I deliver?
Yes! Redeem your bonus points at qualifying restaurants through your ratings. How To Redeem Points • Select your user ratings (⭐️) from the driver dashboard…
What can I use my bonus points for?
Bonus points can be redeemed for free food at partnered restaurants. Restaurants post point values.
Can I change my profile picture?
Yes! From Mobile Device: • select profile button (👤) • select the current user image • select your file and tap upload. From Computer: •…
How do I withdraw money?
After linking your card or bank account Select the ($) from the driver dashboard Select Withdraw Money Enter the amount you would like to withdraw…
How do I connect my card?
Driver on Deck is partnered with Stripe Create a Stripe connected account by selecting ($) from the driver dashboard Chose Bank account/Debit card – to…