Privacy - Driver On Deck

Effective Date: 4/2/2023

At DriverOnDeck, we are committed to protecting your privacy and the security of your personal data. This privacy policy explains how we collect, use, share, and protect your personal data when you use our food delivery app (the “App”). By using the App, you consent to the practices described in this privacy policy.

What personal data we collect

We may collect the following types of personal data from you:

GPS location: We collect GPS location data from drivers for app functionality and to improve our services.
Telephone number and email address: We collect drivers’ telephone number and email address for SMS notifications and advertising, as well as for app functionality.
Banking information: We collect drivers’ banking information for payments.

How we use your personal data

We use your personal data for the following purposes:

To provide and improve our services: We use GPS location data to improve our services and ensure accurate delivery times. We use drivers’ telephone number and email address to send SMS notifications and advertising, as well as to enable app functionality. We use drivers’ banking information to make payments for services rendered.
To comply with legal obligations: We may use your personal data to comply with applicable laws and regulations.
To protect our legitimate interests: We may use your personal data to protect our legitimate interests, such as detecting and preventing fraud or other illegal activities.

How we share your personal data

We may share your personal data with the following types of third parties:

Service providers: We may share your personal data with service providers who help us provide and improve our services, such as hosting providers or payment processors.
Other drivers: We may share your GPS location data with restaurants for app functionality.
Law enforcement and government authorities: We may disclose your personal data to law enforcement or government authorities if we believe it is necessary to comply with applicable laws and regulations, or to protect our rights, property, or safety.

How we protect your personal data

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. We limit access to your personal data to those who have a need to know it, and we require our service providers to do the same.

Your rights

You have the following rights with respect to your personal data:
Right to access: You have the right to access the personal data we hold about you.
Right to rectification: You have the right to have inaccurate or incomplete personal data corrected.
Right to erasure: You have the right to have your personal data erased in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as when we are using your personal data for direct marketing purposes.
Right to restrict processing: You have the right to restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of your personal data.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

To exercise any of these rights, please contact us at privacy@driverondeck.com.

Contact information

If you have any questions or concerns about our privacy practices, please contact us at privacy@driverondeck.com. You may also contact our data protection officer at the same email address.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our data practices or applicable laws and regulations. We will notify you of any material changes to this privacy policy by posting a notice on our website or by other means as required by law.