Welcome Week 2024

Overall, Welcome Week was a success, despite the occasional challenges. Your hard work and dedication contributed to a positive experience for our customers.

  • Total Orders Delivered: 87
  • Largest Tip: $95
  • Smallest Tip: $5.50
  • Average Tip: $17.86

Operational Challenges and Solutions:

  • Connectivity Issues: Due to the influx of students, cellular connectivity in certain areas was strained.
    • Solution: Prioritize SMS (text messaging) with dispatch for reliable communication.

Catering Orders:

  • Significant Catering Order: Received a large catering order for the IU cross-country team.
  • Tip Appreciation: Thank you to all customers for their generous tips.

Customer Support:

  • Dispatcher Assistance: We encourage drivers to contact the dispatcher during their shift for help with navigation or communication issues.